Services

/Services
Services 2017-01-26T14:07:30+00:00

Specializing in LAN, WAN, wireless, voice, and video networking and communications

Our certified engineers design and manage installations worldwide, delivering complete solutions from initiation to post-installation support. Services include:

Design and engineering

Our certified and experienced network engineers design networks and communications solutions to meet your requirements, keeping our customers priorities first. Services include:

  • Requirements definition and analysis
  • Site surveys
  • Solution design including network architecture
  • Interoperability assessments
  • Equipment specification and BOM development
  • Proposal writing and proposal support

Acquisition, logistics and delivery

PacStar’s team has over 12 years of equipment procurement, logistics and delivery, serving organizations world-wide. Services include:

  • Providing equipment and solutions at great prices, using our partnerships, buying power and track record to your benefit
  • Flexible and numerous contracting vehicles, our own GSA schedule, and numerous teaming arrangements
  • International shipping, warehousing and drop-ship capabilities, including providing controlled communications equipment
  • Export compliance including EAR and ITAR expertise

Installation, configuration and validation

Our team of extensively certified and experienced engineers provide timely, responsive installation services – including network and communications systems configuration. No dump-and-run; we make sure your system solves your needs. Services include:

  • Installation planning and coordination
  • After hours cut-over support
  • Performance and interoperability testing
  • Validation and verification
  • IA compliance testing and certification support
  • Support for customer acceptance testing
  • On-site services as needed

Training

Our certified training professionals develop and deliver customized training plans for our customers worldwide. Complete training services include:

  • Development of customized curriculum, labs, and train-the-trainer materials
  • End-user, operator and admin training
  • Equipment, software, application, and troubleshooting training
  • On-site training available

Project Management

Our PMI-certified project managers build partnerships with customers to ensure smooth project execution. We coordinate project meetings, project tasks, and resources (including manpower). Ongoing communications and reporting help us meet our customers’ needs on schedule, on budget. Complete project management services include:

  • Managing PacStar resources
  • Managing subcontracted resources and 3rd party vendor delivery
  • Schedule and budget tracking and reporting
  • Validation and verification
  • On-site services as needed